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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Amy Lynch

Amy Lynch

October 27, 2025

5  out of  5
rating by Amy Lynch
"He always makes everything smooth and he’s always so kind to work with."
We responded:
"Thank you for your Auto & Fire business here at the Palmyra Office. We appreciate your kind words. Have a great day!"
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Ashley Canales Giron

October 27, 2025

5  out of  5
rating by Ashley Canales Giron
"Amazing and kind 😇 make things easy to understand helped with information on getting my son ready to be a driver as well"
We responded:
"Thank you so much for leaving a Google Review. We appreciate your business at the Palmyra Office."
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Melissa Simmons

October 23, 2025

5  out of  5
rating by Melissa Simmons
"Blaine was very responsive and incredibly helpful when my policy needed updated."
We responded:
"Thank you for the Google Review. We appreciate your business in the Palmyra Office. Have a great day!"
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Patti Brandt

October 23, 2025

5  out of  5
rating by Patti Brandt
"Michelle searched and found an insurance rate for a 33 year old truck, plus a MSRP estimate. She also suggested a business to do a title transfer and advised on paperwork procedures"
We responded:
"Thank you so much for leaving a Google Review. I'm so happy she was able to help you. We appreciate your Auto & HO business with us here at the Palmyra Office. Have a nice day!"
Profile photo of William Becker

William Becker

October 22, 2025

5  out of  5
rating by William Becker
"Blaine was extremely courteous and helpful - thank you! He was very diligent with making sure I had what I needed as fast as possible making a new car purchase."
We responded:
"Thank you for the Google Review. Have a great day!"
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Kim Serio

October 16, 2025

5  out of  5
rating by Kim Serio
"Spoke with CJ. He was professional, personable, and answered all my questions. Great phone presence. Thank you."
We responded:
"Thank you for the kind words Kim. We appreciate your business at the Palmyra Office. Have a great day!"
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Shawn Ritter

October 15, 2025

5  out of  5
rating by Shawn Ritter
"BLane was super awesome on the phone extremely friendly but I got the insurance with CJ but Blaine just helped me out and emailed me a copy of my insurance which was super awesome of him"
We responded:
"Thank you for taking time to leave a Google Review. We appreciate your business and appreciate your kind words."
Profile photo of Kristen Pike

Kristen Pike

October 15, 2025

5  out of  5
rating by Kristen Pike
"Blaine has always been great and very helpful"
We responded:
"Thank you for taking time to leave a review for Blaine - Appreciate your business with our office."
Profile photo of Randy Nowlen

Randy Nowlen

October 14, 2025

5  out of  5
rating by Randy Nowlen
"With I minutes they had my claim handled. Blane and the rest of the staff are great."
We responded:
"Randy, thank you for sharing your experience with us! I will share this great review with my team. We’re looking forward to helping you in the future."
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Joe Simonetti

October 14, 2025

5  out of  5
rating by Joe Simonetti
"Mr. Jones has been an exceptional person to work with for many years. He is the sole reason our family has stayed with State Farm all these years. Just had an accident with a deer and within 20 minutes I had a claim number and appointment to get my vehicle repaired. That is the epitome of exceptional service. Like a good neighbor, Blaine Jones is there!"
We responded:
"Hi Joe - Thank you for the five-star review! "
Profile photo of Anna Turley

Anna Turley

October 10, 2025

5  out of  5
rating by Anna Turley
"Agent was personable, professional, and explained everything to my satisfaction!"
We responded:
"Thank you for leaving a Google Review. We appreciate your business and if there is anything we can do for you - please call the office. Have a good day!"
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Jack Levy

October 6, 2025

5  out of  5
rating by Jack Levy
"Great Agents to talk to. They answer your questions and also explain things if you don't quite understand something. Very nice people!"
We responded:
"Thank you for the Google Review. We appreciate your business in the Palmyra Office. Have a great day!"
Profile photo of Brian Beuchler

Brian Beuchler

October 6, 2025

5  out of  5
rating by Brian Beuchler
"From hello,c.j. was very professional and knowledgeable on what I needed. I was at work at the time of call, and it was very quick and simple to get me the service I needed."
We responded:
"Thank you for taking time to leave a Google Review for CJ. I'm happy he was able to provided the assistance you needed. We appreciate your business Brian. Have a great day!"
Profile photo of Cindy Theal

Cindy Theal

October 3, 2025

5  out of  5
rating by Cindy Theal
"Kelly Parks and her staff are always helpful and friendly! Thank you!"
We responded:
"Thank you for the Google Review. Have a great day!"
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Barb Scheetz

September 30, 2025

5  out of  5
rating by Barb Scheetz
"Great review and Updates for current coverage for both home and auto. All good!"
We responded:
"Thank you for taking time to do a Google Review. We appreciate your Auto and Homeowners you have with us. Have a good day!"
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kenn kuren

September 30, 2025

5  out of  5
rating by kenn kuren
"Michelle has over 40 years experience but what really stands out is how she cares about the needs of all her customers and their families and puts them first and foremost. Her attention to detail and follow are second to none"
We responded:
"Hi Kenn - I couldn't agree more! Michelle is GREAT, and thank you for the five-star review. "
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Eric Rupp

September 25, 2025

5  out of  5
rating by Eric Rupp
"Top Notch Customer Service n Always Very Polite . Any Questions are always answered n they always tell You about new products they offer ."
We responded:
"Thank you for leaving a Google Review. We appreciate your business here at the Palmyra Office and are always there for you if you have questions regarding your policies."
Profile photo of Yvonne Else

Yvonne Else

September 25, 2025

5  out of  5
rating by Yvonne Else
"I always call in to pay my bill, so I get whoever answers the phone. It doesn't matter, they are all wonderful!! Great staff working there 😃same as before Great service there."
We responded:
"Thank you so much for the kind words Yvonne. Thank you for taking time to leave a Google Review. We appreciate your Auto & Homeowners business with the Palmyra Office. Have a nice day!"
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CJ Holland

September 16, 2025

5  out of  5
rating by CJ Holland
"Call for motorcycle quotes!"
We responded:
"Thank you for the Review"
Profile photo of Kyle Long

Kyle Long

September 12, 2025

5  out of  5
rating by Kyle Long
"She was EXCELLENT to deal with. Very kind and very Professional"
We responded:
"Thank you for leaving a Google Review for Jennifer. She is an asset to our office. Thank you for your business and we look forward to working with you here in the Palmyra Office."
Profile photo of Casey Weaber

Casey Weaber

September 9, 2025

5  out of  5
rating by Casey Weaber
"Jennifer was absolutely wonderful in answering all of my insurance questions."
We responded:
"Thank you for your kind words regarding Jennifer. She is an asset to our office. Thank you for your business in the Palmyra Office."
Profile photo of Marco Latorre

Marco Latorre

September 9, 2025

5  out of  5
rating by Marco Latorre
"I called in to update a couple of things on my account Michelle helped me out. She was really friendly, knowledgeable, and fast! Thanks Michelle!"
We responded:
"Thank you for the kind words Marco. I'm glad Michelle was there to help you. I'm happy she is part of my team."
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jay watts

September 3, 2025

5  out of  5
rating by jay watts
"CJ of Kelly Parks State Farm Agency is very knowledgeable and prompt in taking care of your insurance questions and needs In the future I will definitely request CJ to help me"
We responded:
"Thank you for leaving a Google Review for CJ - CJ is always willing to help customers with questions and needs they may have. Thank you for your business."
Profile photo of Leo Drexler

Leo Drexler

August 30, 2025

5  out of  5
rating by Leo Drexler
"Blane was most helpful in resolving an issue"
We responded:
"Thank you for leaving a Google Review - We appreciate your Auto, Homeowners & Life business you have with the Palmyra Office. Have a good day! "
Profile photo of Tyler Newhouse

Tyler Newhouse

August 28, 2025

5  out of  5
rating by Tyler Newhouse
"Blaine is my goto to get what I need, always gets back to me in timely fashion with what I need."
We responded:
"Thank you for taking time to leave a google review for Blaine. He is an asset to the office and to our customers. Thank you for your business here at the Palmyra Office."