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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kinzi

December 4, 2024

5  out of  5
rating by Kinzi
"Great service and always friendly!!"
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Nick Rhoads

December 3, 2024

5  out of  5
rating by Nick Rhoads
"They're very helpful whenever I call with questions"
We responded:
"Thank you for leaving a google review Nick. We appreciate your business and always glad to help you with any questions here at the Palmyra Office. Happy Holidays!"
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Ramona Davis

November 28, 2024

5  out of  5
rating by Ramona Davis
"Helpful, friendly folk."
We responded:
"Thank you for taking time to leave a Google Review. We appreciate your business with State Farm in the Palmyra office."
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Able Strunk

November 27, 2024

5  out of  5
rating by Able Strunk
"Michelle is awesome , very knowledgeable and nice . Does whatever she can to make it right ,"
We responded:
"Thank you for the kind words Able. Michelle is always happy to help the customer out. We thank you for your business and your trust in our Palmyra Office. Happy Thanksgiving!!!"
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Jarrod Lentz

November 25, 2024

5  out of  5
rating by Jarrod Lentz
"Blane is always friendly, and fast! Love having a local agent to talk to!"
We responded:
"We appreciate you taking time to leave a review. We look forward to working with you."
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Chelsea Snook

November 25, 2024

5  out of  5
rating by Chelsea Snook
"This office is very helpful and everything is always done in a timely manner. Staff are very friendly and always willing to help!"
We responded:
"Thank you for leaving a Google Review. I appreciate your kind words regarding the Team at the Palmyra Office. Happy Thanksgiving!"
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TIm Mazur

November 19, 2024

5  out of  5
rating by TIm Mazur
"We've used State Farm ever since we moved here in 2007. Great service and friendly folks!"
We responded:
"Thank you for your kind words... We appreciate the business you have here at the Palmyra Office. Happy Holidays!!!"
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georgie annibali

November 14, 2024

5  out of  5
rating by georgie annibali
"Friendly and didn't push me. Knowledgeable."
We responded:
"Thank you for leaving a Google Review for the Palmyra Office. I'm glad you were happy with the service provided. We appreciate your business."
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Scottie Paynter

November 14, 2024

5  out of  5
rating by Scottie Paynter
"It's like words can't describe the team at Kelly Parks. If I tried you would assume it was a lie bc we should all know alot of these reviews are generated in one form or another to boost ratings. Not the case here . They feel like family and treat you the same. I'll never take shortcuts with insurance policies. You may get a lower quote with some middle man or see one of those commercials with cartoons and squeaking birds running around. But you pay for what you get. Facts. Life happens. If your teenager gets in an accident...a bad one. Unfortunately it happens. Both vehicles totalled. Both vehicles carried multiple passengers. No casualties thank God but injuries none the less .. ambulance transport.. property damage...oh my... you think 🤔 a llama or that Shaquille O'Neil place is who you want to call? Hope your call isn't handled by the overseas call center. Nope you call Jennifer..the incredible young woman who is your front line lady ,who will get you to one of the greatest ppl I've ever encountered in an insurance company. Blaine and cj and Michelle will handle your claim thoroughly and quickly. Themselves. Not people in a call center. Not automated prompts pushing u into a voice mail. Just awesome ppl who are honest who will make you smile and if my house is on fire 🔥 the first call is 911 but my second is Kelly Parks... don't get caught slipping pick up that renters or homeowners. The price is peanuts compared to the piece of mind. That's all thanks guys for all your help through what was almost a nightmare..until well if you read this far u know the rEst"
We responded:
"Hi Scottie! Thank you so much for such kind words ... In our office we all pride ourselves to good Customer Service and to treat the customers as you are ALL family. We appreciate your business and hope others feel the same as you. Again, thank you so much for the kind words... We greatly appreciate you and your family. What a CUTE little man - a future policyholder some day :-)"
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Sabrina Ginder

November 8, 2024

5  out of  5
rating by Sabrina Ginder
"Always pleasant and helpful whenever I need assistance 🙂"
We responded:
"Thank you for the Google Review. We appreciate your business at the Palmyra Office. :-)"
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Ashley Canales Giron

November 7, 2024

5  out of  5
rating by Ashley Canales Giron
"Amazing and kind 😇 make things easy to understand"
We responded:
"Thank you so much for leaving a Google Review. We appreciate your business at the Palmyra Office."
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Thomas Reed

November 6, 2024

5  out of  5
rating by Thomas Reed
"I am so happy with their service."
We responded:
"Thank you for your Google Review... Glad you're happy with the service at the Palmyra Office. Thank you for your business."
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Marc Martin

November 5, 2024

5  out of  5
rating by Marc Martin
"Great people to work with!"
We responded:
"Thank you for the kind words Marc. We appreciate your business here in the Palmyra Office."
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Benjamin Farmer

November 1, 2024

5  out of  5
rating by Benjamin Farmer
"Awesome staff"
We responded:
"Thank you for your Google Review Ben - We appreciate your Auto, Home and Life Insurance with our Palmyra Office. "
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David Daubert

November 1, 2024

5  out of  5
rating by David Daubert
"A+"
We responded:
"Thank you for leaving a review. We appreciate your business."
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Cynthia Lighty

October 29, 2024

5  out of  5
rating by Cynthia Lighty
"I have used this agent since 1993. Great customer service. Honest and helpful."
We responded:
"Thank you for the kind words Cindy. We appreciate your business here with us in the Palmyra Office."
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Susan Valerio

October 22, 2024

5  out of  5
rating by Susan Valerio
"I received excellent service and an immediate help with my problem. He was very patient and thoughtful. Thankyou, Susan Valerio"
We responded:
"Thank you for the very kind words Susan - We appreciate your business here at the Palmyra Office."
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Cheryl Decker

October 10, 2024

5  out of  5
rating by Cheryl Decker
"Blaine is always helpful, and always answers all my questions."
We responded:
"Thank you so much for the kind words regarding Blaine - We appreciate your Auto & Home business with us here in the Palmyra Office."
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Kimberly Petrucci

October 8, 2024

5  out of  5
rating by Kimberly Petrucci
"Blaine is always very friendly and thorough! He offers suggestions but isn’t pushy. He explains coverage options so that they make sense. You can tell he’s been with State Farm for 20 years! I highly recommend him and the Kelly Parks Agency!"
We responded:
"Thank you so much for your review. We appreciate your business."
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Dianne Sawyer

October 3, 2024

5  out of  5
rating by Dianne Sawyer
"Great service. We enjoyed meeting and working with Blaine."
We responded:
"Thank you for the kind words. We appreciate your business here in the Palmyra Office."
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emanuela Beard

October 2, 2024

5  out of  5
rating by emanuela Beard
"Great service"
We responded:
"Thank you very much for leaving a Google Review. We appreciate your business here in the Palmyra Office."
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Robin Armstrong

October 1, 2024

5  out of  5
rating by Robin Armstrong
"All associates in this office is very friendly and knowledgeable."
We responded:
"Thank you for the Google Review Robin and the kind words. We appreciate you & your family's business with us over the years here in the Palmyra Office."
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M R

September 18, 2024

5  out of  5
rating by M R
"This office is the best State Farm office I have ever delt with. Michelle is very knowledgeable and caring. Blaine is willing to accommodate all your needs. Their customer service is above all. They still treat their clients with respect and appreciate them."
We responded:
"Thank you for your Google Review. I'm very happy to have both Blaine & Michelle on my team. Thank you for the kind words about them & I appreciate your business here in the Palmyra Office."
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Sunny Miller

September 17, 2024

5  out of  5
rating by Sunny Miller
"Been with this company for years never any complaints and Blaine Jones is the best"
We responded:
"Thank you for the kind words. Blaine is a true asset to the Palmyra Office. Thank you for your business."
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Kathy Sheroky

September 13, 2024

5  out of  5
rating by Kathy Sheroky
"Excellent customer service! Michelle is great to work with and very knowledgeable. They get back to you when they say they will and help you make the right decisions for your insurance needs."
We responded:
"Thank you for the kind words about Michelle. We strive to provide good customer service. We look forward to working with you & your family."